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Labette Health

Meditech - Electronic Health Record System

Labette Health's new, single electronic health record (EHR) system, MEDITECH Expanse, goes live on February 23.

The project has been meticulously researched, planned and prepared since early 2022, culminating in the consolidation of patient records across all Labette Health care settings – integrating physician/provider offices and hospital records seamlessly.

The new system will improve the quality, accuracy, and efficiency of patient care at all Labette Health locations as each patient's health record is securely stored into one centralized record - accessible to the patient's entire care team.

Please bear with us during this transition as there may be minor delays. These temporary delays will pave the way for streamlines services, improved accuracy, and better care. Our dedicated team is working diligently to ensure a smooth transition. We appreciate your patience and understanding as we embrace our new EHR system and apologize in advance for any inconveniences that may arise.

Your health is our priority, and this new system will help us serve you even better.

EHR Questions

What does a new Electronic Health Record (EHR) mean for patients?

  • Improved patient safety and health by giving all providers easy access to a patient's full medical history.
  • Improved patient care by helping providers share patient data
  • Integrated data analytics that will help providers make better decisions about patient care.
  • A new and improved patient portal.
  • ONE single record instead of a clinic record and a hospital record.

What delays in service should I anticipate?

  • Patients may experience longer than usual appointments to allow our staff to accurately reconcile medication lists and to allow for our learning curve of the new system. Please allow ample time in your schedule for your visit.
  • Patients may see a slight delay in receiving call-backs and test results during the first month.
  • Non-emergent patients may see a slight delay of appointment availability during the first month.

What can I do before my appointment to help with the transition of my health records?

  • Make an updated list of your current medications and allergies. Bring this list with you to your first appointment.
  • Consider bringing a support person if you need assistance remembering details, need assistance creating a new patient portal account, etc.
  • Bring a source of identification and your insurance cards.

Will I and my healthcare team still have access to my previous medical records prior to the new EHR system?

  • Yes. Your previous medical records will remain accessible.

Billing Questions

Will I receive multiple bills?

  • With our new system, patients will receive one combined statement for hospital and clinic services. The hospital and clinic charges will be listed separately on the combined statement.
  • Anesthesiology and Radiology services will remain on a separate billing statement.

Will I receive multiple bills?

  • Patients may receive multiple bills (Hospital and Clinic) for a brief time following our conversion.

Will I be able to pay my bills online?

  • Online bill pay is a service that we will continue offering.
  • Patients may experience a slight delay of availability while we convert to our new system.

Who do I contact for questions about my bills?

Patient Portal Questions

Can I still access my current hospital and clinic portal?

  • Yes, however, access will end mid-simmer 2025.

Will I have to create a new portal account?

  • All patients will need to create a new patient portal account in our new patient portal system for services provided on or after February 23, 2025.

How do I sign up for a new portal account?

  • Since portal allows access to protected health information, we will require a face-to-face visit in order to set up a portal. At your next visit, please inform our clinic and hospital registration staff that you would like to set up your new portal account. You will need to provide a current email address.

Can I access my portal from my computer?

  • Yes. You can access from your laptop or desktop via our website.

Can I access the patient portal from my cell phone?

  • Yes. You can download the MEDITECH mobile app from the app store. Once you download it, select "Labette Health" as your hospital then enter your login information.

Can my family access my portal account?

  • Yes, you can give family members and/or healthcare proxies access to your portal.

How do I get assistance when creating my new portal account or questions about my old portal account?

CLICK HERE for our Patient Portal Brochure

To help with the transition at your next visit, bring a current list of your medications and allergies.

CLICK HERE to print a medication list card

CLICK HERE to print an allergy list card